Learn how to approach deescalation and make it a real process. Melissa was invited to be interviewed by Chris Deferio of The Keys to the…
Learn how to approach deescalation and make it a real process.
Melissa was invited to be interviewed by Chris Deferio of The Keys to the Shop, a podcast for coffee retailers. If you are interested in communication skills in the workplace setting, then this could be a fun introduction to Melissa’s approach.